Ricoh (M) Sdn Bhd aims to deliver within 7 working days for deliveries within the Klang Valley and 10 working days for outstation deliveries, including East Malaysia. In the event that no one is available to take delivery or make collection, re-delivery or re-collection can be arranged again upon written confirmation. All regions of Malaysia are eligible for free delivery except for deliveries to East Malaysia & Langkawi, whereby a shipping fee of RM18 / kg will be applicable.
If the items ordered is defective or incomplete, please contact the Ricoh Service Hotline at 1-300-88-8228.
You may return your order or items under the following conditions: